Sky – Legal Counsel (Consumer & Regulatory) Permanent

Posted on 29th April 2021
Type Full Time
Specialism Corporate
Deadline 29th May 2021

Job Description

Sky – Legal Counsel (Consumer & Regulatory) Permanent

Apply here by 29 May 2021

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As a Legal Counsel in our Consumer Legal team, you will give industry-leading advice to Sky’s most creative and innovative people and lead on industry issues concerning the design, sale and marketing of Sky’s wide range of products and services including Sky TV, Sky Broadband, Sky Talk, Sky Mobile and NOW TV.

What you’ll do:

  • Act as a key contact for Sky’s fast paced sales & marketing and product teams for advice on day-to-day consumer issues. This may include liaison with consumer-facing regulatory bodies such as the ASA, Clearcast, Ofcom, the FCA, Trading Standards, and with Sky’s competitors.
  • Lead and support on product and service propositions from initial concept to development, launch and beyond, including customer contracts.
  • Advise on broadcast and non-broadcast advertising, campaign development and product / service claims development.
  • Advise on customer sales journeys and processes, including consumer contract terms and the provision of key information.
  • Advise on the impact and implementation of consumer regulation and contributing to the development of new consumer policy and law in consultation with industry regulators and the business, including managing or supporting on Sky’s response to consumer regulatory consultations, reviews and investigations.
  • Support the continuous improvement and development initiates in the Consumer Legal team.
  • Produce and roll out guidance to the business, including compliance functions.

What you’ll bring:

  • A qualified lawyer with strong academics and experience in private practice or in a leading in-house team, ideally with experience in the pay TV, telecommunications, digital services or general retail sectors;
  • Technical experience in consumer law and a proven ability to shape and influence commercial decisions through own technical ability and providing practical and implementable advice and options;
  • A positive mindset, someone who will relish change, embrace new ways of working, challenge existing processes and enjoy exploring new ideas;
  • A great team player who enjoys supporting their colleagues and has strong interpersonal, resilience and communication skills;
  • Strong relationships, being recognised and able to influence at senior levels;
  • Highly motivated individual with the ability to think creatively, with excellent attention to detail, and an ability to find sound solutions to challenging legal, operational and commercial issues;
  • Ability to organise, prioritise and plan effectively so as to keep delivery on track and manage unanticipated tasks;
  • Ability to make sound risk assessments in the context of business priorities and to help others to do so, and to know when to escalate matters; and
  • A strong desire to learn and develop.

Team Overview

The Consumer Legal team works closely with the business as part of a wider directorate which is one of four in Legal and Business Affairs, whose 100+ lawyers boast a wide range of expertise, reflecting the scope of Sky’s business.

The team comprises around 10 people and forms part of the Consumer, Competition, Distribution and Partnerships directorate which comprises around 27 people. The role will report to a Senior Legal Counsel.

The Rewards:

There’s a reason people can’t stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

  • Sky Q, for the TV you love all in one place
  • A generous pension package
  • Private healthcare
  • Discounted mobile and broadband

Where you’ll work:

Our Osterley campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Chiswick Park, Gunnersbury, Acton Town and Ealing Broadway tube stations. There’s also plenty of parking, bike shelters and showers.

On campus you’ll find six subsidised restaurants and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.


Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. We also know that everyone has a life outside work, so we’re happy to discuss flexible working!

And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Apply here by 29 May 2021

Company Information